How to fix a missing section preview image
A section showing the InVintory logo instead of a small 3D picture simply has no snapshot saved yet. Open that section’s Modify step and tap Save — the picture is taken and appears straight away.
The preview is a photograph of your own 3D model, taken on the device the moment a section is created or modified and then saved to that section. A section that has never been through the 3D builder — or that was built before previews existed — has no photograph to show, so the app falls back to the logo.
Getting the picture back
Section titled “Getting the picture back”- On the home screen, under Cellars & fridges, tap the storage.
- Scroll to Sections and find the one showing the logo.
- Tap its ⋯ menu and choose Modify.
- Wait for the 3D model to finish loading, then tap Save. You do not have to change anything.
Storage → Sections → ⋯ → Modify → SaveThe same trick works on app.invintory.com: open the storage, find the section, and run it through Modify and save. Repeat per section — there is no way to refresh them all at once.
If Modify is not in the menu
Section titled “If Modify is not in the menu”| What you see | What it means | What to do |
|---|---|---|
| Modify is in the ⋯ menu | You built this section, so you can rebuild and re-save it | Follow the steps above |
| Create, Modify, Duplicate and Delete are all missing | Our team modelled this storage for you, so its sections are tied to that model and cannot be reshaped in the app | Email support@invintory.com and we will refresh it for you |
Wine cases stay editable either way, so a case inside a storage we modelled is still yours to re-save.
Next steps
Section titled “Next steps”- How to create sections in a storage — what the Modify screen actually does
- Understanding VinLocate — why a cellar we modelled behaves differently
- How to fix a frozen or stuck app — if the 3D model never finishes loading

