How to delete your account

Deleting your account is immediate and can’t be undone. You lose your sign-in and the collections you own, with everything in them.

Caution

Deleting your account does not cancel an App Store or Google Play subscription. Apple and Google bill you directly and we cannot cancel on your behalf, so cancel it with them first — otherwise the charges carry on after the account is gone.

There is no waiting period and no undo. The moment you confirm, you can no longer sign in to the account, and support cannot restore it either.

If you only want to get off this device, use Log out instead. It sits just above Delete Account on the same screen, signs you out, and deletes nothing — sign back in any time with the same method.

Before you delete

1. Cancel your subscription if Apple or Google bills you.
2. Export your collection if you want a copy of your bottles. You cannot ask us for one afterwards.
3. Settle who keeps the wine if it should not go with the account. Add them as a collaborator, or email us before you delete and we can move the collection to their account.

What goes, and what stays

What	What happens to it
Collections you own	No longer available to you, with every bottle, cellar, photo, note and history entry in them
Collections shared with you	Untouched. You are removed as a collaborator; the owner keeps everything
A subscription we bill you for	Cancelled
An App Store or Play subscription	Keeps billing until you cancel it with Apple or Google
Getting any of it back	Not possible — deleting can’t be undone

On iPhone and iPad

iPhone:  Home → your profile photo → Settings → Account settings → Delete Account → type DELETE

1. On Home, tap your profile photo in the top right, then Settings and Account settings. On iPad, tap your profile photo in the top bar, then Settings. On iPhone with an older iOS, tap Profile, then the gear in the top right.
2. Scroll to the bottom and tap Delete Account.
3. The alert names the email address it is about to delete. Type DELETE, then tap Delete.

On Android

1. On Home, tap your profile photo, then Settings and Account settings.
2. Scroll to the bottom and tap Delete Account.
3. Type DELETE and confirm.

On the web app

app.invintory.com/settings → Delete account → type Delete my account

1. Go to app.invintory.com/settings and sign in.
2. Scroll to the bottom and click Delete account, next to Log out.
3. Type Delete my account and click Delete.

If you own a wine club collection, the web app hides that button. Delete from the iPhone, iPad or Android app instead, or email us.

Next steps

• How to cancel your subscription — do this first if Apple or Google bills you
• How to export your collection — the only way to keep a copy of your bottles
• How to change a collection’s owner — if someone else should keep the wine