Account, plans & billing
- How to change your email address — Change the address on your account from the web app whatever way you sign in — and why it never changes how you sign in.
- Understanding InVintory plans — The four InVintory plans side by side, what every plan includes, and where to see the one your collection is on.
- Understanding the free plan — What you can do on the free plan, what needs a paid one, and why the free plan is not a trial.
- Understanding your plan’s limits — The difference between a feature that needs a paid plan and an allowance you can run out of, and what to do about each.
- How to upgrade your plan — How to start Premium yourself on iPhone, Android or the web, how Elite and Enterprise begin, and how to redeem a promo code.
- How to restore a purchase — How to re-attach an App Store or Google Play subscription when your collection still shows as Free.
- How to change your account settings — Where your name, bio, currency, location, language and appearance live on each device — and what your location’s time zone decides.
- How to update your payment method — Your card sits with whoever bills you — Apple, Google Play or us — so find out which, then change it in the right place.
- How to cancel your subscription — Where you cancel depends on where you subscribed — through Apple, or through our web billing portal.
- How to change your language — InVintory follows your device language where we translate it — and you can override that under Preferences.
- How to log out — Logging out is now covered alongside deleting your account.
- How to delete your account — Deleting is immediate and permanent — what it destroys, what it leaves alone, and why an App Store or Play subscription must be cancelled first.
- How to request a refund — Who can refund an InVintory charge depends on who took the money — Apple, Google or us — and why cancelling is not the same as a refund.
- How to fix a promo code that will not work — Every refusal names the one check the code failed — plus the quiet failure to catch before you pay, where the code goes through without discounting anything.